Privacy Policy

PRIVACY POLICY

At Teniade Macauly (Pty), we are committed to protecting and respecting the privacy of your personal data. This privacy policy explains how we collect, use, transfer, and disclose your data. It applies to data collected when you use our websites, iOS and Android applications, interact with us through social media, email, or phone, or participate in our offers or events.

OUR COMMITMENT TO YOU

We take the protection of your personal data seriously and will process your personal data fairly, lawfully, and transparently. This privacy policy describes the personal data we collect about you and how it is used.

We will only collect and use your personal data for the following purposes:

  • Fulfill your order(s)
  • Keep you up to date with the latest offers and trends
  • Give you a better shopping experience
  • Help us to make our marketing more relevant to you and your interests
  • Improve our services
  • Meet our legal responsibilities

Additionally, we aim to provide you with clear choices regarding how we collect, store, and use your data. We respect your rights to privacy and provide mechanisms that allow you to manage your preferences for data use and marketing communications.

HOW WE KEEP YOUR DATA SAFE AND SECURE 

We have implemented appropriate organizational safeguards and security measures to ensure your data is protected from accidental loss, unauthorized access, alteration, or disclosure. We regularly review our security policies and procedures to ensure they are up to date and effective. Our team receives ongoing training on best practices for data security and compliance with relevant privacy laws.

The personal data we collect means information about an individual that can be used to identify that person. If you choose to register or log in to our services using a third-party social media account (such as Facebook), we receive certain profile information about you. This typically includes your name, email address, and profile picture, permitted by your privacy settings on that platform.

When you purchase from our store, we collect personal details that are necessary to fulfill your order. When you browse our store, we automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us understand your browser and operating system preferences. This data also helps us improve your browsing experience and customize our services to better fit your needs. For email marketing purposes, with your explicit permission, we may send you emails about our store, new products, promotions, and other updates.

We will only collect and process your personal data where we have a legal basis to do so. The legal bases we rely on include:

  1. Contractual Necessity – We need to process your personal data to fulfill our contractual obligations to you, such as when you make a purchase or create an account.
  2. Legitimate Interests – We may process your data to improve our services and offer personalized recommendations that align with your interests, provided this does not override your rights.
  3. Consent – Where applicable, we will ask for your consent before collecting certain types of data, such as for marketing emails.
  4. Legal Obligation We may process your personal data to comply with legal obligations, such as tax reporting or fraud prevention.

SHARING YOUR DATA 

We do not sell your personal data to third parties. However, in order to provide our services, we may share your data with trusted third-party service providers who assist us with essential business functions, such as:

  • Payment processing
  • Delivery and courier services
  • IT support and maintenance
  • Marketing and advertising platforms
  • Analytics providers

We ensure that all third-party providers respect the security of your personal data and treat it in compliance with applicable data protection laws. They are only permitted to process your data for specified purposes and in accordance with our instructions.

YOUR RIGHTS

Under the General Data Protection Regulation (GDPR), you have several rights regarding your personal data, including the right to:

  • Access the personal data we hold about you
  • Request corrections to inaccurate or incomplete data
  • Request the deletion of your personal data in certain circumstances
  • Object to the processing of your personal data for specific purposes
  • Withdraw your consent where we rely on it as the legal basis for processing
  • Request the transfer of your personal data to another party
Facebook Data Deletion Instructions:

You may request the deletion of your data at any time. If you have used Facebook Login to access our site, you can remove our app’s access to your data by following these steps:

1. Go to your Facebook Profile’s Settings & Privacy > Settings.

2. Look for “Apps and Websites” and you will see all of the apps and websites you’ll linked to your Facebook.

3. Search for TENIADE MACAULAY in the search bar.

4. Click “Remove.”

Alternatively, you may contact us at info@teniademacaulay.com to request the manual deletion of any data associated with your social login.

DATA RETENTION

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy notice. After this period, we will securely dispose of your data unless we are required by law to retain it for a longer period.

QUESTIONS AND CONTACT INFORMATION

We welcome feedback and are happy to answer any questions you may have about your data. Please send any questions, comments or requests for more information to info@teniademacaulay.com.

This privacy policy was last updated on 4th March 2026 (Version v1.1)

Teniade Macaulay (Pty)

Registered Company Number: 2022 403629 07